Legal
Privacy Policy
How AZ Bodyworks collects, uses, stores and protects personal information when you contact us, request an estimate or use this website.
Overview
Your privacy matters
AZ Bodyworks is committed to handling personal information responsibly and in line with applicable UK data protection requirements. This page explains what information we may collect, why we collect it, how long we may keep it, and the choices available to you.
We may collect information you provide directly, such as your name, email address, phone number, vehicle registration and vehicle information, insurance-related information, photographs of vehicle damage, and any messages you send when requesting an estimate or discussing repair work.
How we use information
We use personal information to respond to enquiries, prepare repair estimates, communicate about repair work, liaise with insurers where appropriate, and manage our relationship with customers.
Collection
Information we collect
Information may include your name and contact details, vehicle registration, make and model, details of accident damage, insurance-related information where relevant, and any photographs, files or messages you choose to send us.
Use
How we use it
We use your information to respond to your enquiry, prepare and discuss repair estimates, arrange repairs and appointments, communicate with you about the progress of your vehicle, and liaise with insurers where appropriate.
Protection
Storage and sharing
We take reasonable steps to protect personal information and restrict access to those who need it. We do not sell your personal data. Information may be shared with insurers, service providers or professional advisers where necessary to manage your enquiry or repair, operate our business, or meet legal and regulatory requirements.